Cancellation Policy

Local Services refund policy: In case of any rejected and/or non-activated Business , GBN will make best effort to process the refund within a period of 45 days from date of payment clearance. For activated Business, refund will be processed after deducting the following: - Refund amount is derived after deducting - 20% of the Net Cleared Amount towards cancellation charges and deduction of served value (tenure/ leads/ Responses/ Monthly platform charges & Gift vouchers Delivered), if any. Net Cleared amount refers to balance available against the Campaign after deduction of GST /other applicable taxes .. For all other circumstances, GBN will process the refund within 45 days from the date of refund confirmation given by Customer Service team of GBN to Service partner.